We will be closed on Saturday, July 19th for the INT tournament in Little Rock. We will be here early Saturday morning for appointments scheduled earlier in the week but will close shortly after. We appologize for any incovenience.
Latest
Moomba and Supra Receive CSI Award, Again!!!
Owners Report Satisfaction with Moomba’s
Performance, Reliability and Durability
Landing Moomba Another Customer Satisfaction Award
The National Marine Manufacturers Association (NMMA) announced today the recipients of the annual 2008 Marine Industry CSI Awards recognizing a select few boat manufacturers for outstanding customer satisfaction. To be recognized, award recipients had to achieve and maintain an independently-measured standard of excellence of 90 percent or higher in customer satisfaction over the past year, based on information provided by consumers purchasing a new boat or engine during the period between April 1, 2007 and March 31, 2008. Participating manufacturers must survey all new boat buyers during this period.
Consumers often underestimate the quality and reliability of a value-priced product line like Moomba. The NMMA’s survey confirms that we are meeting our customer’s needs for reliability, durability and performance,” says Rick Tinker, President of Skier’s Choice, Inc. “It is truly an honor to be recognized by the most important organization, our owner’s.”
Moomba owners have proven to be so thrilled about the Moomba product line that we have officially named them “Moomba Maniacs.” We have customers who have even gone as far as having our old logo “the kangaroo” tattooed on their arm, now that’s customer satisfaction!
Year After Year Supra Owners Report Outstanding Customer Satisfaction
NMMA Recognizes Supra with Marine Industry CSI Award for
Excellence in Customer Satisfaction
Maryville, TN (July 14, 2008) ~ Supra owners acclaim Supra’s performance, reliability and luxury amenities landing Supra boats another NMMA CSI Award for excellence in customer satisfaction for the third consecutive year in the Inboard Watersport Boats category.
Every year, the National Marine Manufacturers Association (NMMA) polls boat owners to get a reaction on performance and reliability. The poll is referred to as the Customer Satisfaction Index (CSI). To be recognized, award recipients had to achieve and maintain an independently-measured standard of excellence of 90 percent or higher in customer satisfaction over the past year, based on information provided by consumers purchasing a new boat or engine during the period between April 1, 2007 and March 31, 2008. Participating manufacturers must survey all new boat buyers during this period
Our mission and mindset is to exceed our owner’s needs and expectations,” explains Rick Tinker, President of Skiers Choice, Inc. “Each year we interact with our owners to ensure continuous improvements to the Supra product line. We are relentless in seeking new ways to add value to our owner’s total boating experience.”
Sweet board deals
Come by and check out a few sweet deals on selected boards we have in stock such as the CWB Transcend, Ronix One, and the Liquid Force Shane. We found a few extra in the back that we are looking to move. Call, email, or come by for more details.
Reduced hours this 4th of July Holiday.
We will be open Friday, 4th of July from 9:00 am to 12:00 noon. After that we will be enjoying the holiday on Lake Degray. Look for us in our black and green Moomba XLV. Give us a call or send an email if we need to bring any equipment to demo.
We will be open by appointment only on Saturday, July 5th.
Enjoy the Holiday weekend and stay safe!!!!
New Tricks Landed!!!
First lets keep it local. Congrats to DLWS team rider Clay Fraley for landing his first ever handle pass KGB and heel 7 this past weekend. Combine those with his already learned grabbed off 5, dum dum, and moby dick, and his massive glides and he’s got a winning pro run at any event! Keep pushing it hard!
Also, another rider has been added to the 1080 club. Congrats to Aaron Rathy for stomping a huge heel 10. Rathy’s 1080 video: http://www.wakeworld.com/Galleries/GetImage.asp?GalleryID=600&ImageID=18
Rusty Malinoski couldn’t be one-upped by rathy though. Less than 24 hours later than Rathy’s 10, Rusty landed the first ever backside 900 off the double it. Rusty’s 9 video: http://www.wakeworld.com/Galleries/GetImage.asp?GalleryID=600&ImageID=19
INT Stop #1
Congrats to team DLWS for riding great at the first INT event this past weekend. All Diamond Lakes Team riders were on the podium. Riders were launching off the massive Supra 22SSV and Mobius XLV wakes.
On Saturday Our Team Ranked:
1st Place Pro Wakeboard: Clay Fraley
2nd Place Outlaw Wakeboard: Justin Worrell
3rd Place Outlaw Wakeboard: Caleb Rountree
1st Place Expert Wakeboard: Michael Stallman
3rd Place Advanced Wakeboard: Brock Neathery
3rd Place Intermediate Wakeboard: Zack Mitchell
1st Place Wakeskate Open: Jon Allen
2nd Place Wakeskate Open: Caleb Rountree
On Sunday our team reanked:
1st Place Pro Wakeboard: Clay Fraley
2nd Place Outlaw Wakeboard: Justin Worrell
3rd Place Outlaw Wakeboard: Caleb Rountree
2nd Place Expert Wakeboard: Michael Stallman
2nd Place Intermediate Wakeboard: Zack Mitchell
1st Place Wakeskate Open: Jon Allen
2nd Place Wakeskate Open: Caleb Rountree
Closed Saturday, June 3rd
Due to the INT tournament being held on June 3rd in Little Rock, we will be closed all day Saturday. If you need to speak to someone on this day, please call Jon at 501-337-6690 and leave a message. Because we are heavily invovled in participating in INT, it may take a few hours to return your call. We appologize for any incovenience.
If you aren’t doing anything Saturday and Sunday, we invite you to come watch the action! Thanks.
DLWS
Why buy from anyone else?
Consider this our rant for the year, haha.
Why buy from anyone else?…..That is what we find asking ourselves. Diamond Lakes WaterSports is fully dedicated to pushing the wake sports in Arkansas.
Our brands……Supra and Moomba have clearly dedicated their R&D and Engineering to the wake sport side of things (even though the Outback is still one of the top 5 slalom wakes on the market). Just from taking a quick test drive/ride of any model we have, you will see that our stock wakes are the biggest and best shaped wakes on the market. All of our staff has ridden in, on, and behind just about everything on the market and we all prefer Supra and Moomba and the brands of boards we carry…….and not just because of our jobs. Ask Jon about this if you are curious.
Our staff……what we may lack in age we make up for in experience and dedication. Our staff has a combined 27 years of watersports experience, competed in over 30 state tournaments, competed in 3 national tournaments, and one employee being the chief call judge at the largest national amateur tournament in the United States. We are the only dealership and wakeshop around that the owners and managers are actually out and active on the water. Would you rather buy from an active wake-sport and boat enthusiast that knows exactly what they are talking about because they do it every day or from a guy that is trying to sell a boat with a “roll bar” or a sweet looking “boogy board” ?
Who chooses Diamond Lakes WaterSports and the brands we carry?
- The winner of the Outlaw (semi-pro) Division at INT Nationals in 2007
- The coordinator of the Arkansas INT League
- The #1 ranked Wakeskater in the World-Reed Hansen
- The #1 ranked Female Wakeboarder in the World-Amber Wing
- The official coach for Wakeboard Magazine-Kyle Schmidt
- The Pro who teaches top pros such as Parks, Zane, and JD Webb-Dave Briscoe
- The most stylish rider currently on the water-Ben Greenwood
- and the list goes on……
I ask again, Why buy from anyone else?
Check your transmission coolers!!!
Due to all of the bad storms this spring the water has been very dirty, even in some of the more cleaner lakes in the area. We have seen a few cases of engines overheating because of clogged transmission coolers.
If you would like to keep this from happening to your boat you may check this very easily. On the front of the engine (facing towards rear of the boat for a v-drive and towards the front of the boat in a direct drive) is your raw water pump which holds your impeller. On the bottom of the pump there is a hose that feeds the impeller housing water from the lake. On the top of the pump there is another hose that leads toward your engine. At the opposite end of this hose is where your transmission cooler is located. It should look like a long cylinder which a few lines running off it. To check the cooler simply loosen the hose clamp with a 5/16″ or a 8mm nut driver and remove the hose off the bottom of the cooler. After the hose is off, reach your fingers into the transmission cooler and you should feel a metal screen. If there is any debris between the screen and the opening in which you are putting your fingers through, just clear it out. When you are done put the hose back on and clamp it down.
If you do not feel comfortable doing this we would be more than happy to at your next service. Happy boating!
Jon
Ebay
Our board companies and suppliers have made it known to us that there have been many “illegal” items but on ebay recently. They have asked us to inform our customers on those items.
First of all, NO certified shop where it be an online shop or “land” shop is allowed to post any new items on Ebay. Any shop that does is risking terminating their relationship with that company. I know in our dealer agreements we sign with our companies that applies to Ronix, CWB, Liquid Force, Protec, Reef, Sidewayz films, WetSounds, and of course Supra and Moomba.
Second, if you see an item on ebay that seems too good to be true, most of the time it is. Many “new” products listed on ebay are blems or factory seconds, whether it be flaws in graphics, misdrilled fin holes, unfinished edges, etc. Just an FYI, factory blems carry NO warranty whether sold online or at a land dealer. And yes, the factory marks these items and know what is marked as a blem and not.
Third, if you are looking at an item on ebay we ask that you please call us first before you bid or buy it. Many times we might have that same product in the shop at the same price and sometimes cheaper. We do carry over previous year model boards and bindings that go for very cheap. Sometimes we even over stock in current model boards and sell them for blowout prices. I promise you, if you find something on ebay, call us and 95% of the time we will have that item for the same or better price or something comparable that we will make worth buying from us.
Fourth, for normal online shops (buywake, ambush, wakeside, etc), we all price our items at the same minimum ad price that the manufacturer sets. The difference is that when buying local you can see it before you buy it, try it on before you buy it, and even take advantage of our demo program. And if you don’t have time to come in the shop, we’ll ship it for free.
SUPPORT YOUR LOCAL PRO SHOP. Without your support, we will not longer be able to support you.
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